| CONDITIONS | PROMO | SAVER | OPTIM | ECOFLEX | |
| BOOKING CLASS | W | E, S | F | A, N, R, Q, K, U | L, M, B, Y |
| Cancellation/refund before day of departure | Non-refundable | Non-refundable | Non-refundable | Minus a fee and minus applicable fare for portion used | Permitted, minus applicable fare for portion used |
| Cancellation/refund from day of departure | Non-refundable | Non-refundable | Non-refundable | Minus a fee and minus applicable fare for portion used | Permitted, minus applicable fare for portion used |
| Changes before the day of departure | Not permitted | A fee will apply in the same booking class or upgrading | A fee will apply in the same booking class or upgrading | A fee will apply in the same booking class or upgrading | Permitted free of charge or upgrading |
| Changes from day of departure | Not permitted | A fee will apply in the same booking class or upgrading | A fee will apply in the same booking class or upgrading | A fee will apply in the same booking class or upgrading | Permitted free of charge or upgrading |
| Upgrading | Not permitted | To a next higher applicable fare plus a fee | To a next higher applicable fare plus a fee | To a next higher applicable fare plus a fee | To a next higher applicable fare |
| INFANT DISCOUNT (under 2 years old and without a seat) | 90% | 90% | 90% | 90% | 90% |
| CHILD DISCOUNT (under 12 years old) | Not permitted | Not permitted | 25% | 25% | 25% |
NOTES
* Reffers to the day of the originally scheduled flight as shown on the flight coupon to be changed/refunded.