Take the following steps:
- Identification
- Check-in
- Change the seat
- Print your boarding pass
STEP 1: Identification
In order to check the dates of your booking for online check-in formalities, you must enter the *** electronic ticket number in your possession, consisting of 13 digits (e.g. 2811234567891).
Select your flight number.
*** the electronic ticket number is a 13-digit number, mentioned on the electronic ticket confirmation document.
STEP 2: Check-In
All information about your flight shall be displayed: date, departure time, flight number, departure airport, arrival airport, class of services and airline operator code (if different from the airline showed on your ticket).
Note: If your itinerary includes a flight connection, information about it shall also be displayed. You can perform check-in formalities for both flights, for which a single boarding pass shall be issued.
Similarly, if the return flight is scheduled within 24 hours from the start of the trip, you can perform check-in formalities for that flight too.
Select the passenger/passengers for which you want to perform check-in formalities
You will see a list of all passengers registered in your reservation for which you want to perform check-in formalities. Please select the passenger/passengers for which you want to perform check-in formalities. If you wish to add a passenger on the list, with another reservation, press “Add passenger” button and enter the required identification data.
You can perform simultaneous check-in formalities for the passengers listed (maximum 9). All the information about the new passenger entered shall be displayed.
For some destinations, you will need to enter some additional information, requested by local authorities.
This information is generally referred to as A.P.I.S. (Advance Passenger Information System); personal data whose confidentiality is guaranteed by national and international laws in force are required in this screen. If such information is incomplete or wrongly filled, you can not print your boarding pass, but only the registration confirmation based on which you will receive the boarding pass at the airport, at the check-in office for your flight.
It is also necessary to confirm that each passenger is in possession of all identity and travel documents specific for the destination country (passport, visa, etc.) and that he/she is aware of the information about prohibited goods on transport (in the checked baggage or in the hand baggage)
See hand baggage
- Select the gender and confirm that the passenger is aged over 12 years / under 12 years
- Fill in the series of the frequent traveler card.
After filling in the information in this step, your formalities is completed successfully.
STEP 3: Change the seat
By default, you are assigned a number for your seat on the plane. You can choose another seat by simply pressing the “Change the seat” button. You can also change the seats for the passengers you checked-in at the previous step.
Available seats are displayed on the airplane seat map.
Note: The seat of your choice may not be available. Some seats may already have been booked by other passengers.
Also, the Company reserves a certain number of seats for passengers with special needs as families with children or passengers with disabilities.
Attention: You can only change the seat once.
Your seat may not be changed once the boarding pass is issued.
TAROM Company informs you that in case of changing the type of aircraft, your seat on the plane might be changed. In this case, you will receive the boarding pass with the new seat at the boarding gate.
STEP 4: Print your boarding pass
The printed document represents your boarding pass and you need to have it on you when you arrive at the airport.
Note:
- It is mandatory to print the boarding card in 2 copies.
- Do not forget to have this document with you when you arrive at the airport. The representatives of the border police may request this document in addition to the boarding card;
If you have trouble printing the boarding pass, the check-in formalities performed remain valid. In this case, you can receive that boarding pass at the check-in office for your flight at the airport, before closing time of check-in formalities.
Handing over the checked baggage at the airport
If you have baggage to check in, please go the TAROM “Baggage Drop-Off” desk in the airport. In most airports you can drop baggage from 2 hours to 45 minutes before take-off time.
If you do not have any baggage to check in, go directly to the boarding gate and make sure you are on time, as specified on your boarding pass. At the airport, check the boarding gate of your flight. The document control procedure performed by the border authorities can take longer, so make sure you have plenty of time to complete it before the boarding time.
Do you have any difficulties with the online check-in?
If you cannot check in online, you can check in at the airport. At the check-in desk, you must present your itinerary, frequent traveler card and passport and we will complete all the necessary procedures.
If you are travelling in Business Class or have an Elite or ElitePlus card, you can check-in at the dedicated desk inside the airport.
For any problem encountered during the check-in procedures, please fill in this form. Our assistance office is available as follows: Monday – Saturday 10.00-18.00, Romania time.
Cancelling Your Booking
If you wish to cancel your registration please complete the form or use the cancellation function of the registration by going to the check-in online section. If you do not contact the airline, penalties may apply depending on your ticket price.