Is my personal and credit card information secured?
Yes. All online transactions are secured. TAROM uses SSL (Secure Socket Layer) protocol on 128 bit to secure the information you provide.
What is encryption? How can encryption protect the information?
Encryption is a method scrambling the information provided by you during their transmission across the Internet. Encryption transforms data into strings impossible read and interpret and decryption reverses the process. Both encryption and decryption use a special key. Data encryption ensures a high degree of security of information during their transmission on the Internet. No one but the recipient can decrypt the same. Our website uses the Secure Socket Layer (SSL) 128-bit protocol, state-of-the-art in safe data transmission on the Internet.
My browser does not seem to work with your application. What is wrong?
You do not have the corresponding version of the browser. We recommend using Internet Explorer, 8.0 or at least Mozilla Firefox 21.0 or Google Chrome 27.0 and later versions. We cannot guarantee the correct display of the pages of the booking engine when you use a browser than the aforesaid.
TAROM Company shall not be held liable if booking data fail to match your initial selection. In such case, the user agrees to be financially liable for using the booking engine.
What to do if my computer crashes or the Internet connection fails during the booking process or if I receive an error message that I do not understand?
In such cases, please send an e-mail to: [email protected] or call +4021 9978, (004) 021 9978, (004) 0800 500 131 (TelVerde), (004) 0371 529 000.