Useful phone numbers

Marketing and External Sales Office

Information referring to cargo sales agents, cargo handling agents and generally issues connected to transportations originating abroad and destined to Bucharest.

Phone: +40 21 204 1333
Fax: +40 21 204 2426
E-mail: mktng.cgo@tarom.ro

Marketing and Internal Sales Office

Information referring to sales ex-Romania - applicable charges, dimensions accepted for transportation, documents needed, internal transits (goods originating abroad with Bucharest as transit point and destined to an internal airport), external transits (goods originating and respectively destined to foreign airports which are only in transit through Bucharest), the status of the goods provided for transportation, etc.

Phone: +40 21 204 1255
Fax: +40 21 204 2426
E-mail: sales.cargo@tarom.ro

The Claims Office

Issues with irregularities related to the transportation of goods and post services.

Phone: +40 21 204 1369
Fax: +40 21 204 2426
E-mail: claimscgo@tarom.ro

The Storage Sector (Import and Export)

Information related to merchandise arrived for import and export.

Phone: +40 21 204 1233 - Export area
Phone: +40 21 204 1229 - Import area
Fax: +40 21 204 1254

E-mail: tracing.import@tarom.ro - Import area
E-mail: cargoexport@tarom.ro - Export area

The Notices Office

Information about notifications to the recipients of the merchandise arrived in TAROM's warehouses and the calculation of the terminal charges.

Phone: +40 21 204 1219
Fax: +40 21 204 1219
E-mail: avizari@tarom.ro