Suggestions and complaints
Please send us your suggestions, referrals or complaints using the contact form below:
You can also send referrals, suggestions or complaints by post to the following address:
We assure you that we will do our best efforts to provide you with a proper and efficient solution to the issues brought to our attention.
In case you wish to change or cancel your booking or you have any question about your booking, please contact us at:
Postal Address
TAROM Customer Relations
Calea Bucureştilor nr. 224 F Otopeni, Judeţul Ilfov România
Calea Bucureştilor nr. 224 F Otopeni, Judeţul Ilfov România
By phone (Monday – Sunday: 08:00 – 22:00) at the following numbers:
(004) 021 9978
(004) 0800 500 131 (Tel Verde)
(004) 0371 529 000
(004) 0800 500 131 (Tel Verde)
(004) 0371 529 000